SARGE LIFETIME WARRANTY
Sarge Knives Lifetime Warranty is our promise to customers that we stand behind the quality of our product 100% allowing you to keep SARGE product around for a lifetime.
We warrant all of our products including defects due to workmanship or materials for the lifetime of the original owner. Items that are found defective will be replaced with a new SARGE item of equal value. Sarge Knives does not warrant its product against damage due to normal wear, abuse, improper maintenance, disassembly of parts, scratches to the finish (considered normal wear), or attempted repair.
Instructions to submit your SARGE knife for warranty:
Step #1
Please complete and print the Warranty Form to include with your knife. Please be sure all sections of the form are completed.
Step #2
When preparing your knife for shipment please be courteous and wipe off any dirt or remnants of hunting. Package your knife securely, covering the blade and making sure there are no loose blades that fall out when open.
Step #3
You can return your product by any shipping method you find most convenient. We recommend attaining a tracking number or Delivery Confirmation for your package. Sarge Knives is not responsible for lost or stolen knives.
Ship your package to:
Sarge Knives
Attn: Warranty Department
2720 E. Phillips Road
Greer, SC 29650
WARRANTY FAQ'S
What is the turnaround time for warranty?
Please allow up to 2 weeks to receive your replacement.
I cannot find my product needing replacement on your website, what do I do?
In most cases the item is discontinued if you are unable to find it on the website. For discontinued products, we will replace it with a similar style of equal or less value.
My knife is engraved; will my new knife be engraved?
We do not offer engraving on replacement products. To order a new item engraved with personalization, visit our Personalization page.
Will SARGE provide a shipping label to return my product for warranty?
SARGE will not pay for shipping costs to their facility. However, SARGE will cover expenses when shipping the new replacement to you.
My knife has sentimental value; will I receive the original knife back?
We do not offer repairs or extra parts for knives. Products sent in for warranty will be replaced with a new knife.
