Returns
We at Bear Hollow Supply want you to be absolutely thrilled by the product you purchased from us. We offer a 30 day, no questions asked return on products that are still in the original packaging and have not been used. Please call with any questions 1 (800) 920-8066
Customers are responsible for return shipping cost.
Original shipping costs are non-refundable.
Do you need to return your order? Email: support@bearhollowsupply.com
Frequently asked questions:
How soon do you ship orders? We ship all in stock orders within 24 to 48 hours. If for some reason we are out of stock we will contact you with an approximate ship date.
Which shipping carrier is used? We use a combination between UPS, USPS, and Fedex.
Where are you located? We are located in Millersburg, Ohio 44654.
Do you have a store front? We don't currently have a retail store, but we can arrange curbside pickup if needed.
Where do you ship? We offer and ship our products anywhere in the world.
Undeliverable Packages
When a carrier returns an item as undeliverable due to an incomplete or undeliverable address, we will issue a refund minus the shipping costs. We can't re-ship orders that carriers return to us as undeliverable. If you still want to purchase items that were undeliverable, place a new order on our website.